Join us in shaping futures and making meaningful connections every day! Lincoln Tech is seeking a driven National Call Center Representative to be the first point of contact for potential candidates. Your role will involve managing incoming inquiries and guiding interested individuals to the relevant campus Admissions team. Whether it's responding to live chats on the Lincoln website or initiating lead contact, your goal is to connect with prospects and seamlessly transition them to campus or schedule appointments.
Responsibilities of a National Call Center Representative
Make calls to follow up with interested inquiries
Engage visitors to the Lincoln Tech website
Transfer candidates to the appropriate campus Admissions teams
Set student appointments when there are no Admissions staff available
Report to Call Center Director
Requirements of a National Call Center Representative
High school diploma or GED
Demonstrated skill set in customer service
Call Center experience
Ability to type at least 35 wpm
Strong communication skills
Full-Time Benefits
Medical, Dental, Vision
Life and Disability Insurance
401(k) with Company Match
Paid Time Off and Holidays
Growth Opportunities
About Us
For over 75 years Lincoln Tech has been one of the nation's leading providers of career training in Healthcare, Automotive/Diesel, Skilled Trades, Information Technology, Cosmetology, and Culinary Arts.
Lincoln Tech is an Equal Opportunity and Affirmative Action Employer
Email: careers@lincolntech.edu
Website:
901-19896 — Call Center Agent-12091
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