Job Description
Job Overview
The Customer Service Representative (Bilingual/Multilingual) provides high-quality support to clients by handling inbound calls, assisting with health plan enrollment, and delivering accurate program information. This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced virtual environment.
Candidates must be fluent in reading, writing, and speaking their designated language(s) — including English and one or more of the following: Haitian Creole, Spanish, Bengali, Mandarin, Cantonese, Tagalog, Vietnamese, Fuzhou, Russian , or other Asian dialects.
Location: Remote
Schedule:
Monday–Friday, 8:00 AM–8:00 PM EST
Saturday, 10:00 AM–6:00 PM EST
Key Responsibilities
Qualifications
Experience:
Skills:
Technical Requirements (BYOD)
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