Job Description

Job Description

Job Description

IMPORTANT:

RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful. RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action.

Are you a hard-working individual looking for a REMOTE work from home position? Our Fortune 500 Pharmaceutical Client is looking for driven, friendly, and experienced Medical Customer Service Rep. to accompany their team!

This is the one for you!!! APPLY TODAY!!!

Position: Remote Medical Customer Service Rep.

• Pay: $16/hr. Weekly Pay plus Benefits
• Paid Training!!!
• Equipment Provided
• Texas State Residents Only Apply

Schedule: 7am-8pm CST M-Fri. (Must be able to work ANY 8hr Shift between these hours)

What you'll do:

• Handle high volume inbound calls.
• Outbound calls if depending on department needs.
• Provide accurate information to the patient and or the healthcare provider
• Assist callers with information and status of their application
• Follow a call script
• Provide appropriate follow-up and next steps for caller
• Provide appropriate customer service and an effortless experience to the caller
• Must be able to multitask between several internal system programs
• Follow company policies and procedures

Job Requirements:

Must have: Must have 1 year or more of recent experience in a call center (NO EXCEPTIONS)

• Healthcare experience is a plus but not required.
• Ability to multi-task and use dual monitors
• Adhere to all company required KPI'S
• Quiet workstation with High-Speed Internet and Modem access  REQUIRED.
• Excellent verbal and written communication skills
• Active listening and problem-solving ability
• Basic computer proficiency (typing, data entry, navigating systems)
• Strong attention to detail and accuracy
• HS Diploma/Equivalent

For Immediate Consideration:

Please email me with your up-to-date resume to kaytlin.disque@remx.com and mention "Remote CSR" in the email subject line.

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