Job Description

Overview

At Unboxed we help companies develop skills at the pace of change. We leverage our advanced technology, engaging content, and years of experience with industry leaders to empower employees to upskill, improve, and thrive in a rapidly changing business world.

We are seeking a Learning Experience Designer with experience in the pharma industry to help support our growing portfolio of major pharma clients. In addition to creating outstanding content to address needs across our clients set, this person will serve as a subject matter expert on training design in pharma. Specific responsibilities include:

Design and Development

• Design and develop training for selling skills, leadership development, change management, and technical topics such as clinical trials, package inserts, MOA, patient journey, etc. across diverse audiences, from sales teams to clinical operations
• Strategizes, conceptualizes, and develops innovative training programs addressing business goals and sales skills specific to pharma products
• Partners with subject matter experts, vendors, and agency team members to ensure accuracy, scalability, and relevance of training materials
• Ensures compliance with industry standards and adapts content for regulatory requirements relevant to pharma industry
• Conduct thorough project discovery to understand clients business objectives
• Design and develop content for various deliverables, including eLearnings, instructor-led training, videos, job aids, and assessments
• Measures effectiveness, assesses learner skill gaps, and iterates solutions to improve performance outcomes
• Utilize technology to enhance the learning experience, including video, audio, simulations, gamification and AI
• Collaborate with production teams to bring learning experiences to life

Stakeholder Engagement

• Develop deep understanding of various clients, learners, and industries
• Demonstrate partnership, innovation, and expertise when interacting with clients
• Facilitate feedback discussions and implement creative solutions

Continuous Improvement

• Leverage learner feedback and compliance audit outcomes to refine and improve training effectiveness
• Evaluate and improve learning experiences based on feedback and data analysis

Project Management

• Meet project milestones and deadlines
• Communicate impediments early

Requirements

• Deep understanding of and expertise in the pharma industry
• Excellent writing skills and creativity
• Strong personal accountability and adaptability
• Self-motivation and ability to work towards personal and team goals
• Open to giving and receiving feedback with a growth mindset
• Initiative in recommending process improvements and product innovation
• Strong communication and interpersonal skills
• Problem-solving and analytical abilities

Qualifications

• Bachelors degree in instructional design, educational technology, or related field strongly preferred
• 3+ years experience designing sales or healthcare training
• Strong communication, collaboration, and project management skills; previous agency experience is highly valued
• Familiarity with pharma sales environments, adult learning theory, instructional design models and contemporary digital learning technologies

Benefits

Unboxed team members benefit from our comprehensive compensation and rewards program which includes:

• Competitive salary and benefits
• Ample paid time off 5 weeks PTO (pro-rated in 1st year), 6 paid holidays plus winter break between 12/26 and 1/1
• Dynamic and convenient office location unlimited snacks, casual dress code, covered parking and gym on site
• Open communication and a commitment to fostering teamwork across the organization

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