Job Description

This position manages branch and area activities in originating, processing and closing of residential mortgage loans. This position will recruit and hire loan officers for the branch and area, as well as motivate and train loan officers and loan officer assistants to achieve maximum production levels. This position markets and originates mortgage loans that meet regulatory and investor guidelines to be sold on the secondary mortgage market. This position is responsible for the solicitation of new business for the company and development of sales staff.

• Manage branch and area activities in originating, processing and closing of residential mortgage loans.
• Recruit and hire loan officers for the branch and area; motivate and train loan officers and loan officer assistants to achieve maximum production levels.
• Gather all information necessary for documentation, analysis, disclosure and underwriting loan applications.
• Structure loan to ensure compliance to product guidelines.
• Submit through DU/LP and review findings to ensure borrower findings meet guidelines.
• Enter all required information into the mortgage loan origination system and order appraisal.
• Solicit and take loan applications in a professional and timely manner in line with company standard and procedures
• Evaluate credit factors and eligibility to ensure application meets guideline requirements.
• Provide appropriate borrower compliance information at the time of application; have disclosures signed and delivered.
• Provide Loan Estimate (LE) within regulatory guidelines. Also provide re-disclosure as required by regulatory guidelines through understanding of MDIA requirements.
• Provide all necessary applicant information to processor.
• Price loans according to guidelines and secure signed lock agreements.
• Review Closing Disclosure (CD) and prepare the borrower for closing.
• Keep open line of communication with agents, borrowers, processors and closers to provide excellent customer service.
• Develop individual marketing plans to expand market share and stimulate loan production.
• Maintain regular customer contact with professional and community organizations to ensure a positive company image.
• Stay up to date on all program, compliance, and investor guidelines and changes that will affect the borrower and Bell Bank Mortgage.
• Provide advice and service to applicant requesting mortgage information.
• Make preliminary determination of applicant's credit worthiness and issue prequalification statement of borrower's eligibility.
• Maintain awareness of new trends and developments in the local and national real estate market to better serve clients and provide feedback to management.
• Assist branch loan officers in developing and implementing marketing plans.
• Maintain own personal production levels.
• Maintain contact with client base on a daily basis to solicit new business and expand own production.
• Maintain current working knowledge of all jobs and functions within the branch to provide guidance to operations manager and to ensure appropriate training of all employees on new company policies and procedures.
• Stay abreast of all new regulatory, FNMA, FHLMC, HUD/VA requirements, in addition to policy changes within the company.
• Monitor quality of loans originated by loan officers with in the branch and ensure they are within company policy guidelines.
• Devise strategic plan to expand market share and solicit new residential business through contacts with builders, developers and realtors in the area.
• Know by name and face as many customers and employees as possible, calling them by name as often as possible.
• Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
• Know, understand, and live the company values and bottom line.
• Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
• All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
• Perform other duties as assigned.

• A. or minimum of five years of mortgage banking experience.
• NMLS registration.
• Previous supervisory experience with sales management experience.
• Familiarity with all mortgage banking functions, FNMA, FHLMC, HUD/VA Lending, regulatory compliance and investor guidelines.
• Ability to strategically plan to market and develop business contacts.
• Detail oriented with strong organizational and interpersonal communication and business relations skills.
• Excellent customer service skills.

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