Service Writer Job at Johnson County Auto Care LLC, Olathe, KS

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  • Johnson County Auto Care LLC
  • Olathe, KS

Job Description

Job Description

Job Description

KC Auto Clinic is the top rated repair shop in KC based on Google reviews. We're proud of our 4.9 rating. We are hiring a talented Service Writer professional to join our team. If you're excited to be part of a truly honest shop, KC Auto Clinic. is a great place to grow your career.

Responsibilities for Service Writer

  • Provide excellent customer service from intake to release of vehicle, and perform any additional follow up
  • Listen carefully to customer descriptions and assess the vehicle to determine the best repair plan
  • Advise the customer on the auto repairs that you recommend and offer a pricing quote
  • Communicate with parts sellers and technicians to make sure everything needed is on hand
  • Provide updates to customers as their work is completed
  • Answer detailed questions about services performed and price information
  • Maintain customer records by keeping all files organized
  • Schedule appointments over the phone

Qualifications for Service Writer

  • Basic math and accounting knowledge
  • Strong understanding of auto mechanics and the ability to identify appropriate repairs for vehicle problems
  • Ability to break down complicated automotive or industry topics into understandable advice meant for customer understanding
  • Advanced computer and data-entry skills
  • Organizational and record-keeping skills
  • Ability to stand, walk, sit and lift up to 25 pounds
  • Have a teamwork mindset in the workplace and accept feedback on your work
  • Understand the typical format of company schedules in order to manage time efficiently
  • Ability to multitask, work in high-stress settings and offer flexible hours on your schedule

Job Tags

Flexible hours,

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