Job Description

Job Description

Job Description

Overview:

We're seeking a dynamic and organized Studio Manager to oversee the daily operations of our Bentonville location. The ideal candidate will have a passion for health and wellness, exceptional leadership skills, and a keen eye for detail. As Studio Manager, you will be responsible for managing Front Desk staff, ensuring high-quality customer service, tracking key studio performance metrics, and driving the overall success of the studio and boutique.

General Operations

• Oversee daily operations to ensure a smooth and efficient workflow

• Maintain a clean, organized, and welcoming studio and boutique environment

• Manage vendor relationships and third-party service providers

• Order and track supplies; assist in inventory management, restocking, and merchandising

• Schedule classes and manage instructor schedules via Mariana Tek

Staff Management

• Recruit, hire, train, and supervise Front Desk staff

• Conduct ongoing training, performance check-ins, and feedback sessions

• Foster a positive, collaborative, and professional team environment

• Communicate staffing and operational needs clearly with ownership

Customer Experience

• Provide exceptional, warm, and responsive service to all members and guests

• Resolve client inquiries, complaints, or account issues professionally and promptly

• Oversee the check-in process and ensure consistent, elevated experiences across all touchpoints

• Champion an inclusive, respectful studio culture that aligns with the company's values

Sales & Marketing

• Support in promoting studio services, memberships, and boutique items via marketing channels

• Coach Front Desk staff on sales techniques and achieving monthly targets

• Support execution of seasonal promotions, giveaways, and community events

• Track and analyze sales trends and boutique performance to identify growth opportunities

Reporting & Tracking of Financial & Operational Goals

• Monitor and report on key metrics including:
  - Class utilization rates
  - Membership conversions and retention
  - Intro offer usage and upgrade rates
  - Retail sales performance and inventory turns

• Assist in tracking studio KPIs in collaboration with ownership

• Generate and share weekly/monthly reporting summaries

• Identify areas of opportunity to improve efficiency, reduce costs, and increase profitability

Other Key Responsibilities

• Ensure alignment with brand standards across all visual and operational elements

• Foster a positive workplace environment in line with the company's code of conduct and values

• Support implementation of new systems, tools, or operational procedures as needed

• Be available for on-the-floor coverage during high-traffic periods or emergencies

• Work closely with ownership to support teacher communication, new initiatives, and studio expansion

Ideal Candidate Profile

• 4+ years' experience in operations, management, hospitality, or boutique fitness

• Confident, warm, and polished with strong emotional intelligence

• Thrives in a fast-paced, high-touch environment with strong attention to detail

• Tech-savvy - comfortable with Mariana Tek (or similar), Google Sheets, NetGym, and reporting tools (not required)

• Natural leader who motivates others and sets a tone of professionalism and care

• Self-starter with a growth mindset and willingness to wear many hats

• Passion for movement, wellness, and the boutique fitness industry

Company Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.

We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.

Our Services
W3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.

We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.

We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.

Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.

As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Company Description

W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\n\r\nWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\n\r\nOur Services\r\nW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\n\r\nWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\n\r\nWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\n\r\nOur Expertise\r\nW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\n\r\nAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Job Tags

Permanent employment, Contract work, Temporary work,

Similar Jobs