SUMMARY OF DUTIES The Terminal Trainmaster ensures safe and efficient train operations and management of train and engine service employees for the Washington Terminal based in Washington DC. ESSENTIAL FUNCTIONS Oversight of the operation in connection with the Road Foremen, to ensure optimum safety, customer service, and on-time performance in compliance with all federal, state, local, and Amtrak rules and regulations. Ensure all bulletins, equipment postings, etc. adhere to labor, federal and Amtrak regulations. Ensures employees comply with federal rules and regulations and Amtrak policies and operating practices. Manage employees and train operations to optimize on-time performance and recommend ideas on how to improve performance. Responds to service disruptions in areas of responsibility and handle them promptly to minimize passenger inconvenience and train delays. Interview, select, and manage new-hire train service crews and ensure employees receive proper training and support. Conduct efficiency tests and ensure compliance with all Amtrak and federal operating requirements. Manage crew base budget for train service crews. Conduct train service crew revenue audits Constantly works in a fast-paced time-sensitive environment with frequently changing priorities Frequently resolves problems with conflicting priorities in cognitively demanding situations. Approximately 25% of the time is spent in an office environment using a computer keyboard, monitor, and mouse to perform a variety of tasks. Approximately 75% of the time is spent in an outdoor railroad operating field environment, walking on or around uneven surfaces, reaching, bending, and stretching to board and detrain equipment. Constantly works long hours as required; works extended hours and is required to be on-call and available on an emergency basis. MINIMUM QUALIFICATIONS High School diploma Prior satisfactory work experience in train or passenger service. 3+ years experience as a train service crewmember or Passenger Conductor. Qualified on physical characteristics of the territory. Demonstrated business and financial management experience. Demonstrated knowledge of CFR 49 requirements and labor contracts (BLE, UTU, and TCU). Demonstrated leadership and supervisory skills. Working knowledge of Amtrak policies and procedures PREFERRED QUALIFICATIONS Bachelor\'s degree in Transportation, Business or related field or equivalent work experience, training, and/or education. 5 years\' experience as a train service crewmember or Passenger Conductor Five years of supervisory experience, leading and managing others with different levels of expertise Five years\' experience with train operation, crew base, crew management, operations, train handling and service delivery Ability to develop and manage an operating budget COMMUNICATIONS AND INTERPERSONAL SKILLS Must have excellent oral and written communication skills. PAY TRANSPARENCY The target salary is $114,000 for Trainmaster I, $119,000 for Trainmaster I with cert and $124,000 for Trainmaster II. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee\'s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee\'s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.
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